Community Guidelines

v1.1Effective Date: To be inserted

Table of Contents

  • Purpose
  • Our Community Values
  • Be Honest
  • Respect Others
  • Reviews
  • Photographs and Media
  • Suggested Edits
  • Library Owners
  • Prohibited Conduct
  • Intellectual Property
  • Reporting Content
  • Moderation
  • Enforcement
  • Changes to these Guidelines
  • Contact Us

1. Purpose

Welcome to Libraryinseconds.

Our goal is to create a trustworthy, respectful, and reliable platform where users can discover libraries across India and where library owners can maintain accurate information about their libraries.

These Community Guidelines explain the standards that apply to everyone using the Platform, including:

  • visitors;
  • registered users;
  • library owners;
  • authorized library staff.

These Guidelines should be read together with our Terms of Use, Privacy Policy, and other Platform policies.

2. Our Community Values

We encourage all members of our community to:

  • be honest;
  • be respectful;
  • share accurate information;
  • act responsibly;
  • help improve the quality of library information;
  • report problems in good faith.

3. Be Honest

When contributing to the Platform, you should:

  • provide truthful information;
  • submit genuine reviews based on your own experience;
  • upload authentic photographs;
  • suggest factual corrections;
  • report issues honestly.

Do not intentionally submit false, misleading, or fabricated information.

4. Respect Others

Treat other users, library owners, and Platform staff with respect.

Do not post content that is:

  • abusive;
  • threatening;
  • hateful;
  • discriminatory, including on the basis of religion, caste, gender, or region;
  • defamatory;
  • obscene;
  • harassing;
  • intimidating;
  • sexually explicit;
  • invasive of another person's privacy, including bodily privacy;
  • harmful to children in any manner;
  • unlawful.

5. Reviews

Where review functionality is available:

Reviews should:

  • reflect genuine experiences;
  • be fair and honest;
  • remain relevant to the library;
  • avoid personal attacks;
  • avoid offensive language.

Do not:

  • post fake reviews;
  • review a library you have never visited;
  • review your own library without disclosure;
  • ask others to submit fake reviews;
  • manipulate ratings;
  • submit reviews in exchange for undisclosed compensation.

The Platform reserves the right to investigate and remove reviews that violate these Guidelines.

6. Photographs and Media

Only upload photographs or other media that:

  • you own;
  • you have permission to use; or
  • you are legally authorized to share.

Do not upload:

  • copyrighted images without permission;
  • screenshots from other websites without authorization;
  • offensive or illegal content;
  • misleading or edited images intended to deceive users;
  • watermarked images where you do not own the rights.

Uploaded photographs should accurately represent the library.

7. Suggested Edits

Users are encouraged to help improve the Platform by suggesting corrections.

Suggested edits should be based on factual information.

Examples include:

  • incorrect address;
  • wrong phone number;
  • changed timings;
  • incorrect facilities;
  • duplicate listing;
  • permanently closed library.

Submitting a suggested edit does not guarantee publication.

The Platform may verify, modify, reject, or publish suggested edits at its discretion.

8. Library Owners

Library Owners are expected to:

  • keep listings accurate and up to date;
  • upload only authorized content;
  • cooperate with verification requests;
  • promptly correct inaccurate information;
  • ensure authorized staff comply with these Guidelines.

Library Owners remain responsible for activities carried out through their owner and staff accounts.

9. Prohibited Conduct

You must not:

  • impersonate another person or business;
  • submit fraudulent ownership claims;
  • create fake accounts;
  • upload malware or malicious code;
  • attempt to access another user's account;
  • interfere with Platform security;
  • scrape or copy the Platform without authorization;
  • manipulate search rankings;
  • spam other users;
  • misuse reporting tools;
  • engage in illegal activities through the Platform.

10. Intellectual Property

Respect the intellectual property rights of others.

Only upload content that you own or have permission to use.

If you believe your copyright or other intellectual property rights have been infringed, please use our Copyright & Intellectual Property Complaint Policy.

11. Reporting Content

If you find content that appears to be:

  • inaccurate;
  • fraudulent;
  • abusive;
  • duplicated;
  • illegal;
  • misleading;
  • infringing intellectual property rights; or
  • otherwise inappropriate,

please report it using the Platform's reporting features or by contacting our support team.

We appreciate reports made in good faith.

12. Moderation

To maintain the quality and safety of the Platform, we may:

  • review submitted content;
  • edit formatting;
  • request clarification;
  • reject submissions;
  • remove content;
  • suspend accounts;
  • terminate accounts;
  • revoke library ownership access;
  • report unlawful activities to the appropriate authorities where required by law.

Our moderation decisions are made in good faith to protect users and maintain Platform integrity.

13. Enforcement

Violations of these Guidelines may result in one or more of the following actions:

  • educational warning;
  • content removal;
  • temporary suspension;
  • permanent account suspension;
  • revocation of library ownership;
  • removal of library content;
  • legal action where appropriate.

The action taken will depend on the nature and severity of the violation.

14. Changes to these Guidelines

We may update these Community Guidelines from time to time to reflect changes in:

  • Platform features;
  • community standards;
  • legal requirements;
  • operational needs.

The latest version will always be available on the Platform.

15. Contact Us

If you have questions about these Community Guidelines or wish to report content, please contact:

Company Name: Zenrio Technologies

Email: team@libraryinseconds.com

Support Email: team@libraryinseconds.com

Website: <www.libraryinseconds.com>

Grievance Officer: Ankit Kushwaha, Co-Founder

Grievance Email: team@zenriotech.com

Last Updated: Aug 2026